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Dore & Rose Reviews

4.0

(Rated by 2 users)

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Overall Rating

4.0

Base on 3 Reviews

Ratings by Feature

Price & Quality
3.7
Shipping & Delivery
4.0
Good Value
2.5
Customer Service
1.0
Return Policy
1.0

Recent Customer Reviews (3)

Chiara Giustiniani

Nov 27, 2025

No product and no reimbursement..I tried to make an order with them. They said they tried to ship my order but the custom rejected it (all the infos I provided were correct, and the tracking showed it didn't even left china before going back to them), so they could not reimburse me. I opened a chargeback on my card and they told me they would reimburse me if I closed it first, which of course I had no intention of doing, as I wouldn't be able to open it again. Following my credit card customer service suggestion, I asked them to just accept the chargeback request but of course they denied so I'm just waiting for my chargeback to go through on its own now. Really DO NOT RECCOMEND.

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Tammy Jennings

Mar 17, 2024

View replies

Glenn Combs

Mar 13, 2024

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Dore & Rose Pros & Cons

Pros

Quality Products: Customers have praised the quality of the silk products.

Improved Sleep: Many users reported improved sleep quality with the use of their products.

Fast Delivery: Several customers mentioned fast delivery.

Beautiful Packaging: The packaging of the products is appreciated by many customers.

Better Skin: Silk's tightly woven strands help keep moisture close to the skin, making your face appear more youthful and hydrated. It also helps prevent wrinkles and cure a variety of skin problems.

Better Hair: The smooth surface of silk can help prevent friction on your hair, leading to less damage while you sleep. It minimizes frizz, knots, and bed head.

Better Sleep: Silk is a natural thermal regulator, keeping you comfortable all year long, whether the weather is hot or cold. Its moisture-wicking qualities also keep you dry and fresh.

CONS

Size Issues: Some customers reported issues with the size of the products.

Customer Service: There were some complaints about slow customer service response.

Return Costs: Customers have to bear the return costs.

Heat Retention: Some customers found the sleep mask to be hot during warmer nights.

Dore & Rose Features and Benefits

Features

Quality Products

Customers have praised the quality of the silk products.

Improved Sleep

Many users reported improved sleep quality with the use of their products.

Fast Delivery

Several customers mentioned fast delivery.

Beautiful Packaging

The packaging of the products is appreciated by many customers.

Silk Products

They offer a range of silk products, including pillowcases and scrunchies.

Shopping Experience

The website provides a secure checkout with Klarna, PayPal, and Sofort.

Shipping

They offer free express shipping on orders over €70,00.

Returns

They have an easy, tracked 30-day return policy.

Better Skin

Silk's tightly woven strands help keep moisture close to the skin, making your face appear more youthful and hydrated. It also helps prevent wrinkles and cure a variety of skin problems.

Better Hair

The smooth surface of silk can help prevent friction on your hair, leading to less damage while you sleep. It minimizes frizz, knots, and bed head.

Better Sleep

Silk is a natural thermal regulator, keeping you comfortable all year long, whether the weather is hot or cold. Its moisture-wicking qualities also keep you dry and fresh.

Return Policy

Customers have the right to return any product purchased within 30 days of the delivery date. The product must be unused, in its original packaging, and in the same condition as when it was received. For pillow cases, an extended return policy allows for returns within 60 days of the delivery date.

Shipping Policy

Dore & Rose strives to ship orders within 24 hours on weekdays. Standard shipping takes 4-8 days and is free on orders above $50. Express shipping takes 2-5 days and costs $12.9. Customers receive a track and trace code when the order is shipped.

Dore & Rose Reviews

Payment Methods

Payment Methods

Payment Methods

Today's Best Deals

Overall Rating

Ratings by Feature

Ratings by Feature

Recent Customer Reviews (3)

Chiara Giustiniani

Tammy Jennings

Glenn Combs

Dore & Rose Pricing

Generic Dore and Rose Sleep Mask

Payment Methods

Accepted Payment Options:

Credit/Debit Cards

PayPal

Apple Pay

Payment Process

Refund Information

Dore & Rose Pros & Cons

Pros

CONS

Dore & Rose Features and Benefits

Features

Quality Products

Improved Sleep

Fast Delivery

Beautiful Packaging

Silk Products

Shopping Experience

Shipping

Returns

Better Skin

Better Hair

Better Sleep

Return Policy

Shipping Policy

Dore & Rose Frequently Asked Questions